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For general questions or information about our services, please contact us at:


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Phone

+971 5072 46289

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Location

CALLADOC TELEHEALTH SERVICES LLC 902, NGI HOUSE, Port Saeed, Dubai, UAE


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Primary Care Virtual Consultation

Get expert medical consultation from qualified practitioners through video or audio call, available at your convenience.

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Frequently Asked
Questions

What is telehealth?

Telehealth involves providing healthcare services remotely through digital platforms, enabling you to consult a healthcare professional via video, phone, or chat without needing to visit a clinic.

    How do I book a telehealth consultation?

    You can book a telehealth consultation via the CallAdoc app or website by selecting the type of service and your preferred time slot.

      What types of medical issues can be addressed in a telehealth consultation?

      Telehealth consultations are suitable for a variety of conditions, including:

      • Common illnesses (cold, flu, infections)
      • Chronic disease management (diabetes, hypertension etc)
      • Lifestyle and wellness guidance (nutrition, weight loss)
      • Follow-up care
      • Prescription renewals

      How long is the consultation?

      Consultations typically last 15 to 20 minutes, but this may vary depending on your needs.

        Can I get a prescription through telehealth?

        Yes, if necessary, your doctor can provide an electronic prescription during your consultation, which you can use to purchase medication at a pharmacy.

          Is telehealth secure and confidential?

          Yes, telehealth consultations follow strict confidentiality and data protection standards, ensuring that your medical information is kept private.

            Will my insurance cover telehealth consultations?

            Most insurance plans cover telehealth consultations, but it’s recommended to check with your insurance provider to confirm your coverage.

              What do I need for a telehealth consultation?

              All you need is a stable internet connection, a device with a camera and microphone (like a smartphone, tablet, or computer), and a quiet space for the consultation.

                Can telehealth replace an in-person visit?

                While telehealth can handle many medical concerns, certain cases may still require an in-person visit for physical examinations, tests, or procedures.

                  How do I follow up after a telehealth consultation?

                  You can schedule follow-up appointments through the CallAdoc platform, and your doctor will provide you with any necessary instructions after the consultation.

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